Frequently Asked Questions
We manufacture window treatments and beddings for the hospitality, healthcare, and industrial (such as corporate offices) settings. We also do installations for any of our products.
All our products are manufactured in North America (in any of our 4 manufacturing plants in Pennsylvania, California, and Baja California).
The typical project lead time from getting a quote to having a complete installation is between 10-12 weeks. This may be shortened or extended depending on a multitude of factors. Rush jobs are possible with additional fees and when working with any of our in-stock fabrics.
Yes. If you are a boutique hotel, let us know what you need and we’ll make it for you. If you belong to a hotel brand, ask for the approved specs from your brand and send it to us so we can check if we can conform to those specs.
Unfortunately, we do not cater to residential orders at this time.
When you view a fabric on this site, there should be an “Add to Sample Board” button on that fabric’s page. This action should ‘pin’ that fabric to your Fabric Sample Board (which is the orange tab on your desktop/tablet, or an orange circle with a pin icon on your mobile). Click on that tab/button. Once it’s open, click on the “Get Sample” button to go to the Fabric checkout page. Note that we vet requests and not all samples may be available at a given time. For special requests, email samples@fabtex.com.
Yes. We accept Customer’s Own Material (COM). At the minimum, all COM should be NFPA 701 fire-rated. We’ll also need fabric info such as the width and repeats. We’ll let you know how much yardage is needed during the quoting process (although this amount will be padded in case we need extra material. You may also wait until after the site measurements are taken for a more precise COM yardage requirement).
Note that with COM, fabrics are not under warranty and we will not be responsible for fabric-related issues (fading, yellowing, shrinkage, etc.). And should you need replacements in the future, you would have to source the COM fabric yourself.
E-mail the following information to quotes@fabtex.com:
For returning clients:
For new clients/ new builds:
Expect a response within 1 business day, and a final quote within 3 working days. Quotes are usually valid for 2 weeks.
Unfortunately, we do not issue quotes over the phone. The only way to get pricing is via email quotes@fabtex.com (see item #1 above).
It depends on the fabric. Check the “Minimum Order” section whenever you select a fabric. “No minimums” means the fabrics are on stock and do not require an MOQ. “Minimums apply” require an MOQ, which your quoter will discuss during the quoting process.
We work with our own mills and various ones within North America. Should we outsource fabrics, they are stringently tested for durability and are covered by our standard warranty,
Yes, some sheer fabrics can have varying openness at 1,3, 5 & 10 percentages. Search for ‘RS Screen’ and ‘RS Shade’ fabrics in our inventory.
For roller shades, we offer 1 blackout (RS Berlin) and 2 sheer fabrics (RS Spectra & RS Salvador) that can be printed on. For shower curtains and/or wallpaper, we use the Surecheck & Shower Shield fabrics. Note that we only print on white/off-white fabrics for optimal color matching.
All Fabtex fabrics are NFPA 701 fire rated. Some woven fabrics have additional ratings (CAL/TB 117-2013, UFAC1, NFPA 260).
Yes. Any print you find on blackout roller shades can be applied to sheer roller shades and vice-versa.
In some instances— Yes… but it may not be the best idea. Most healthcare fabrics have a maximum width of 72” which may be short for hospitality applications. Most hospitality fabrics are also non-machine washable & dryable, where the opposite is needed for healthcare settings.
Yes. We offer custom print design services/artwork for roller shade, shower curtain, wallpaper or banner applications. Additional service fees may apply depending on your requirements and order size. We recommend collating a mood board of images/color schemes that you like— this will make it easier for you to communicate your vision to our designers.
Yes, you can provide your own design for custom prints. Submit image or vector files in either of the following formats: Photoshop (PSD), JPEG, TIFF, EPS or PDF with optimally 300DPI. When designing continuous patterns, they should be put into a repeat. We will only print designs that you have the copyright of or license to print. We may have you sign an Indemnity Agreement which states you have the rights to your design and indemnifies us against any claims.
For more info on Artwork Submission, click here.